The Basics - Organization and Scoring of CAHPS Specifications for Consumer Report

Publication Date: December 1999

Publisher: FACCT - The Foundation for Accountability

Author(s): FACCT - The Foundation for Accountability

Research Area: FACCT

Keywords: quality care; data collection; national health care

Type: Report


This measurement and performance scoring tool assesses ³The Basics² of access to care and getting good service. This tool captures and reports the consumer¹s perspective on key aspects of access, service and their health care experiences in their health plan or health care organization.